Privacy Policy

Privacy Policy For  www.tpoh-caretaker.com

Effective Date: August 1, 2025

Our website www.tpoh-caretaker.com is committed to protecting the privacy and security of your
personal information in compliance with the Health Insurance Portability and Accountability Act
of 1996 (HIPAA) and applicable state privacy laws. This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you use our caregiver services and
website.

1. Information We Collect

We may collect the following types of information:
 Protected Health Information (PHI): Information about your health, medical history,
care needs, or other health-related details you provide or authorize us to access.
 Personal Identifiable Information (PII): Your name, address, phone number, email,
and payment details.
 Usage Information: Data on how you interact with our website, such as IP address,
device type, and browsing activity.

2. How We Use Your Information

We may use your PHI and personal information for the following purposes:
 To provide caregiving services and coordinate care.
 To communicate with you, your healthcare providers, or authorized caregivers.
 For billing, payment, and administrative purposes.
 To comply with legal and regulatory requirements.
 To improve our services and website functionality.

3. HIPAA Compliance and PHI Protection

We follow strict safeguards to protect your PHI:
 Minimum Necessary Rule: We only use or disclose the minimum amount of PHI
needed to accomplish the intended purpose.
 Administrative, Technical, and Physical Safeguards: We maintain secure servers,
encrypted communications, access controls, and staff training to protect your
information.

 Business Associates: We ensure that any third parties handling PHI on our behalf sign
Business Associate Agreements (BAAs) and comply with HIPAA standards.

4. Disclosure of Information

We will not disclose your PHI without your authorization, except as permitted or required by law.
Permitted disclosures may include:
 To your healthcare providers to coordinate or manage your care.
 For payment and healthcare operations.
 When required by law, such as for public health reporting, law enforcement, or court
orders.
Any other disclosure of your PHI will require your written authorization.

5. Your Rights Under HIPAA

You have the following rights regarding your PHI:
 Right to Access: Request copies of your health information.
 Right to Amend: Request corrections to your PHI if you believe it is inaccurate.
 Right to Accounting of Disclosures: Request a list of certain disclosures we have
made of your PHI.
 Right to Restrict Disclosures: Request restrictions on certain uses and disclosures.
 Right to Confidential Communications: Request that we communicate with you in a
specific way (e.g., via phone, mail, or secure portal).

6. Data Security

We use industry-standard encryption and secure systems to protect your data. While no system
is 100% secure, we continuously update and monitor our safeguards to minimize risks of
unauthorized access or breaches.

7. Breach Notification

In the event of a breach of unsecured PHI, we will notify affected individuals without
unreasonable delay, in compliance with HIPAA Breach Notification Rule requirements.

8. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy
practices of those external sites.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an
updated effective date.

10. Contact Information

If you have questions or complaints regarding this Privacy Policy or our HIPAA compliance,
please contact us at:
 

The Power of Healing Caretaker and Sitter Services LLC

​

Brittney Felder and Bridget Felder 
Gaston, SC 29053
main contact: 803-876-1154 or secondary contact: 803-201-4258
 

Privacy Officer

The Power of Healing Caretaker and Sitter Services LLC
If you believe your HIPAA privacy rights have been violated, you may also file a complaint with
the U.S. Department of Health and Human Services (HHS), Office for Civil Rights, without fear
of retaliation.